Legal Documents

12hbaji Terms & Conditions — Full Rules and Policies in English

Last Updated: January 2026

Please read these Terms and Conditions carefully before using the 12hbaji platform. By creating an account or using our services in any way, you are considered to have read and accepted these terms. If anything is unclear, please reach out to our support team.

Transparent & Honest
12hbaji's terms and conditions in plain, straightforward English. No hidden clauses.
Key Terms at a Glance

A quick summary of the most important aspects of 12hbaji's rules and policies

Age & Eligibility

You must be at least 18 years old to open an account with 12hbaji. Each member is permitted only one account. Large withdrawals may be restricted until KYC verification is completed.

Deposits & Withdrawals

The minimum deposit amount is ৳200. Following successful identity verification, withdrawals are generally processed within 30 minutes to 24 hours. All bonus wagering requirements must be met before a withdrawal can be made.

Bonus Policy

Each bonus comes with specific wagering requirements that are clearly communicated at the time of claiming. Attempting to use bonuses across multiple accounts may result in account termination.

Security & KYC

To protect your account, 12hbaji may request identity verification documents at any time. Providing false information or submitting forged documents will result in permanent account closure.

Prohibited Activities

Attempting to hack the system, manipulating odds, or conducting transactions suspected of money laundering are strictly prohibited and subject to legal action.

Responsible Gaming

12hbaji takes Responsible Gaming seriously. Members can set their own deposit limits and opt for self-exclusion whenever needed.

1. General Terms & Applicability

These Terms and Conditions apply to the use of all services on the 12hbaji platform. By visiting the website, creating an account, or using any gaming or betting service, you are deemed to have accepted these terms. These terms have been prepared in English for the convenience of our Bangladeshi members.

12hbaji reserves the right to update these Terms and Conditions at any time. Any changes will be announced on the site, and the date of the latest update will be shown at the top of this page. Continued use of the platform after any changes constitutes your acceptance of the revised terms.

These terms and conditions are available in both English and Bengali. In the event of any ambiguity or conflict, the English version shall be considered definitive. However, the Bengali version has been made as precise as possible for the convenience of members in Bangladesh.

Important

Use of 12hbaji by anyone under 18 is strictly prohibited. Assisting a minor in creating an account is a punishable offence.

2. Account Registration & Use

The following conditions must be met to register on 12hbaji:

  • You must be at least 18 years of age.
  • Accurate and genuine information must be provided at registration — including your name, date of birth, phone number, and email.
  • Each individual may only register one account. If multiple accounts are found, all will be closed and deposited funds may be withheld.
  • Multiple accounts opened by members of the same household or from the same device will be investigated.
  • It is entirely the member's responsibility to keep their account password confidential.

To update any account details, please contact the support team. Personal information cannot be changed directly by the member, as this is part of our fraud prevention measures.

Accounts may not be shared with or used by third parties. Placing bets on behalf of others or managing another person's account is also prohibited. 12hbaji reserves the right to close all accounts involved if such activity is detected.

3. Identity Verification (KYC)

12hbaji complies with international Anti-Money Laundering (AML) policies. As a result, identity verification (KYC) is mandatory for withdrawals above a certain amount or under specific circumstances.

Documents typically required for KYC:

  • A clear photo of your National ID (NID) or passport
  • Proof of current address (utility bill or bank statement)
  • Proof of ownership of the payment method used

KYC document verification is typically completed within 24–48 hours of submission. Submitting false or misleading documents is a serious violation and will result in permanent account closure.

When Is KYC Required?

KYC may be required before a first large withdrawal, if unusual account activity is detected, or in connection with bonuses. Having your documents ready in advance helps avoid withdrawal delays.

4. Deposit, Withdrawal & Payment Policy

The following rules apply to all deposits and withdrawals at 12hbaji:

Subject Deposit Withdrawal
Minimum Amount ৳200 ৳500
Processing Time Instant 30 minutes – 24 hours
Payment Methods BKash, Nagad, Rocket BKash, Nagad, Rocket
Hidden Charges None None
KYC Required No (General) Yes, for large amounts

Withdrawals must always be made through the same payment method used for the deposit. For example, if you deposited via bKash, your withdrawal must also go through bKash. Using a different method may require additional verification.

12hbaji never initiates a withdrawal on a member's behalf — all withdrawal requests must be made by the member themselves. If any third party contacts you claiming to process automatic withdrawals, treat it as a scam and report it to us.

5. Bonus & Promotion Terms

12hbaji regularly offers a variety of bonuses and promotions. Each bonus has its own terms, which are detailed on the respective offer page. However, the following general rules apply to all bonuses:

  • Once a bonus is claimed, withdrawals will not be available until the applicable wagering requirements have been met.
  • Wagering requirements are generally 10× to 30× the bonus amount — the exact rate is specified on each individual offer.
  • Attempting to claim bonuses through multiple accounts is considered bonus abuse and is strictly prohibited.
  • Winnings from free bets or free spins may be subject to separate wagering requirements.
  • 12hbaji reserves the right to modify or cancel any bonus offer, though this does not apply to bonuses already active.

Bonus balance and real balance are displayed separately. When placing bets, real balance is used first, followed by bonus balance. This order is determined by 12hbaji.

6. Betting Rules

The following rules must always be observed when placing bets at 12hbaji:

  • Once confirmed, a bet cannot be changed or cancelled — unless a cash-out option is available.
  • 12hbaji reserves the right to void bets placed at incorrect odds due to a technical error.
  • If a match is cancelled or not played in the scheduled format, bets will be settled according to the applicable standard rules.
  • In live betting, a bet will remain valid if it has been registered on the server at the time of a disconnection.
  • A maximum bet limit applies to every match and varies based on account tier and event type.

In the event of a betting dispute, 12hbaji's decision is final. However, members may appeal through the support team, and every appeal will be carefully reviewed.

Live Betting Special Rules

Odds in live betting change rapidly. A bet may not be accepted before the odds are confirmed. This is not a technical issue — it is a standard feature of live betting.

7. Prohibited Activities

The following actions are strictly prohibited on the 12hbaji platform and may result in account closure and legal action:

  • Exploiting system vulnerabilities or technical errors.
  • Attempting to hack an account, phishing, or stealing another person's credentials by any means.
  • Using 12hbaji for money laundering or any suspicious financial activity.
  • Placing bets using automated bots or scripts.
  • Accessing another person's account without their permission.
  • Spreading false information on the platform or deceiving other members.
  • Betting using match fixing or insider information.

The 12hbaji security team monitors for suspicious activity around the clock. Any transaction that appears unusual may be automatically flagged for review.

8. Privacy & Data Protection

12hbaji treats the privacy of members' personal information as a top priority. We do not sell or share your personal data with any third parties. Full details on how your information is used can be found in our Privacy Policy.

The information we collect is used primarily for three purposes:

  • Account Management & Identity Verification
  • Fraud Prevention & Legal Compliance
  • Improving our services and sending relevant offers (opt-out option available)

To view or delete data stored in your account, please contact our support team. Please note that some information is required to be retained for a set period for legal and security reasons.

9. Responsible Gaming Policy

12hbaji believes that gaming is for entertainment, not a guaranteed way to make money. We place the wellbeing and happiness of our members above business interests.

Responsible Gaming tools available on 12hbaji:

  • Deposit Limit: Set a daily, weekly, or monthly deposit limit. Lowering the limit takes effect immediately; increasing it requires a 24-hour waiting period.
  • Self-Exclusion: Exclude yourself from the platform for a set period (1 week to 5 years).
  • Reality Check: Periodic notifications to remind you how long you have been playing.
  • Session Limit: Set a limit on how long you can play in a single session.

If you feel that gaming is having a negative impact on your daily life, please speak with our support team. We can connect you with professional assistance. More details are available in our Responsible Gaming section.

10. Account Closure & Suspension Policy

Reasons for which 12hbaji may close or temporarily suspend an account:

  • In the event of a terms violation, particularly involving multiple accounts or bonus abuse
  • Failure to pass identity verification or submission of fraudulent documents
  • During an investigation into suspicious financial activity
  • If the member requests closure themselves
  • Extended inactivity (generally more than 12 months)

Members may request account closure at any time. If there are any pending bets or withdrawals at the time of the request, these will be settled first before the account is closed. For inactive accounts, 12hbaji may deduct a maintenance fee after a specified period — the rate and conditions of this fee will be communicated separately.

11. Limitation of Liability

12hbaji accepts no liability for the following:

  • Bets lost or missed due to issues with the member's device or internet connection
  • Gameplay disrupted due to server issues on the part of a third-party game provider
  • Account losses resulting from a password being compromised
  • Service disruption due to natural disasters, cyberattacks, or government restrictions

12hbaji always strives to maintain maximum uptime, but a 100% uninterrupted service guarantee is not possible. Members will be notified in advance of any scheduled maintenance.

12. Changes to Terms & Contact

12hbaji may update these terms and conditions at any time. Members will be notified by email or SMS before any significant changes. For minor updates, only the revision date at the top of the page may be changed.

If you have any questions about these Terms and Conditions:

  • Live Chat — accessible from any page on the site
  • Email — support@12hbaji.best
  • Telegram or WhatsApp — via our official channel

Once you have read and understood these Terms and Conditions, register with 12hbaji — we are always ready to provide a safe, transparent, and enjoyable gaming experience.

Closing Note

These terms and conditions of 12hbaji are designed to protect both players and the platform. If any term seems unclear, don't guess — reach out to us right away.

Frequently Asked Questions

12hbaji currently supports three major mobile financial services in Bangladesh — bKash, Nagad, and Rocket (Dutch-Bangla Bank). bKash and Nagad are the most widely used, as they process transactions the fastest. Rocket may take slightly longer. Deposits are instant across all three methods, and withdrawals are generally completed within 30 minutes to a maximum of 24 hours. One important note — withdrawals must be made through the same method used for the deposit. For example, if you deposited via Nagad, your withdrawal will also go to Nagad. The minimum deposit is ৳200 for all three methods, and there are no additional charges — meaning if you deposit ৳500, the full ৳500 is credited to your account. More payment methods may be added in the future, and updates will be posted on the bonus page.

The Live Betting section on 12hbaji displays real-time score updates — ball-by-ball scoring for cricket and live goals and stats for football. This makes it easy to place informed live bets. Select matches also offer a streaming option, which may require an active account balance and a recent bet placed. You can tell if streaming is available by the icon shown next to the match. Not all matches are streamed, as this depends on broadcasting rights. Score updates are always available; streaming is limited to select matches. Go to the Sports Events page and click the Live tab to see scores and available streams for all ongoing matches in one place.

Now that you know the terms, play with confidence

Everything on 12hbaji is transparent — no hidden terms. Register now and get a 100% bonus on your first deposit.

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