Protecting your personal data is a top priority at 12hbaji. This privacy policy explains what information we collect, why we collect it, and how we keep it safe. If you have any questions after reading, feel free to ask our support team.
A brief overview of how 12hbaji manages your information
12hbaji only collects data that is necessary to provide its services and maintain security. No unnecessary personal information is requested or stored.
Your personal information is never sold to third parties. Only the minimum necessary data is shared with select service partners.
The entire 12hbaji platform is secured with an SSL certificate. Your password and financial information are stored in encrypted form and cannot be read directly by anyone.
You can request to view, correct, or delete your stored data at any time. Opting out of marketing communications is also possible at any time.
12hbaji only uses cookies that are necessary for the site to function properly. Your consent is obtained for analytics and marketing cookies.
Data is not retained indefinitely. Information beyond legal obligations is automatically deleted after a set period.
This Privacy Policy explains how 12hbaji collects, uses, and securely stores the personal information of our members. It applies across the entire 12hbaji platform — including the website, mobile browser version, and any apps or related services.
By creating an account or using 12hbaji, you consent to your data being processed as described in this privacy policy. We believe you have the right to know what information you're providing and how it's being used — which is why this policy has been written in as clear and straightforward a manner as possible.
Our Privacy Policy is built in line with international data protection standards. Any updates will be noted with a revised date on this page, and significant changes will be communicated by email or SMS.
12hbaji doesn't sell your data, doesn't ask for unnecessary information, and always keeps you in control. This policy explains that commitment in detail.
12hbaji collects several types of information. Below is a breakdown by category:
Not all of the above information is collected at once. Basic details are taken at registration, identity and address proof are requested during the KYC process, and technical data is collected automatically for security purposes.
12hbaji collects information through the following methods:
Each piece of data collected through any method is tied to a specific purpose. Collecting data without a clear purpose goes against 12hbaji's policy.
The purposes for which 12hbaji uses your information:
| Purpose | Type of data used | Legal Basis |
|---|---|---|
| Account Creation & Management | Name, email, phone | Contract Fulfillment |
| Identity Verification (KYC) | NID, photo, address | Legal Obligation |
| Payment Processing | Mobile banking number | Contract Fulfillment |
| Fraud prevention & AML compliance | Transactions, IP, behavior | Legal Obligation |
| Customer Support | Communication History | Legitimate Interest |
| Sending Relevant Offers | Gaming Behavior (opt-out available) | Consent |
| Platform Improvement | Anonymous Usage Data | Legitimate Interest |
12hbaji will never use your information for purposes not listed above. If we need to use your data for a new purpose, we will obtain fresh consent from you or update this policy and notify you in advance.
12hbaji does not sell your information to third parties. However, certain data may be shared in the following limited circumstances:
Outside the situations described above, 12hbaji never shares your data. In the event of a change in ownership or a merger, data may be transferred — but you will be notified in advance and the same privacy protections will be maintained.
12hbaji has a Data Processing Agreement (DPA) in place with every third party it works with, meaning they are also prohibited from using your data for their own purposes.
12hbaji uses multiple layers of security to protect your information:
Please keep in mind, however, that no organization can guarantee 100% security on the internet. That's why it's important to take precautions on your end as well: use a strong password, never share it with anyone, and avoid logging in over public WiFi.
Cookies are small files stored in your browser that help the site recognize you and personalize your experience. 12hbaji uses the following types of cookies:
You can delete or block cookies through your browser settings. However, disabling essential cookies may cause login issues. Detailed instructions on managing cookies can be found in your browser's help section.
Clearing your browser cache regularly removes old cookies. If you experience login issues on 12hbaji, try clearing your cache and attempting again — this often resolves the problem.
You have several rights regarding the information stored about you on 12hbaji:
You can request to see what information 12hbaji holds about you. Contact support and the details will be provided after identity verification.
If any of your information is incorrect, you may request a correction. Changes to your name or date of birth will require supporting verification documents.
You may request deletion of your data if you wish to close your account. However, certain information must be retained for a specified period due to legal obligations.
You may request an export of your account data in a standard format. Processing this request may take some time.
You can opt out of marketing emails or SMS at any time — use the unsubscribe link at the bottom of any email, or simply let our support team know.
In certain circumstances, you may request that the processing of your data be restricted — for example, while a dispute about the accuracy of your data is being resolved.
To exercise any of your rights, email support@12hbaji.best or reach out via live chat. After identity verification, we typically respond within 7 business days.
12hbaji retains different types of data for different periods:
Once the retention period expires, data is securely deleted or anonymized so it can no longer be linked back to you in any way.
12hbaji is strictly for individuals aged 18 and above. We do not knowingly collect information from minors. If a minor has registered by mistake and this comes to our attention — or is reported by a guardian — we will immediately close the account and delete the associated data.
If you believe your child has created an account on 12hbaji, please contact us at support@12hbaji.best. We will act promptly.
Age verification is an important step when using the 12hbaji platform. We verify date of birth as part of our KYC process, and accounts belonging to users under 18 are not permitted to remain active.
12hbaji may update this privacy policy when necessary. The steps we take will depend on the nature of the change:
Continued use of 12hbaji after any changes have been made will be taken as your acceptance of the updated policy. If you do not agree, you will have the option to close your account.
For any questions, concerns, or requests regarding the Privacy Policy, please contact us via:
We take all data-related requests seriously and aim to respond within the designated timeframe. Ensuring you have control over your own information is our responsibility.
12hbaji is always ready to answer any questions you have about your data. There's nothing to hide — so don't hesitate to ask.